Privacy Policy

Data We Collect

Information You Provide

Information you provide directly when creating an account, making a reservation, or signing up for newsletters.

Transaction/Financial Information

Details related to your reservations, payment methods (excluding full card numbers), and order history.

Communications

Any information that you provide when you contact customer support or give feedback.

Automatically Collected Data (Usage Data)

Information automatically collected when you use our site, including your IP address, browser type, and other usage data gathered through cookies.

How We Use Your Information

• To provide and maintain the service, including processing orders and managing accounts.
• To provide customer support and respond to inquiries efficiently.
• To personalize the user experience with tailored recommendations and content.
• For research and development purposes to improve our platform and services.
• To send marketing and promotional communications with your consent.

Information Sharing (Disclosure)

• Service Providers: Your information may be shared with third-party service providers who assist us in operating the website, processing payments, providing analytics, or providing IT support.
• Business Partners: We may share limited personal information with business partners for co-branded services or joint promotional activities.
• Legal Reasons: Your personal information may be disclosed if we believe it is required to comply with the law or to protect the rights and safety of our company, users, or others.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, or as required by law, such as for accounting and compliance with legal obligations.

Your Data Rights

• The right to access your personal data.
• The right to rectification of incorrect data.
• The right to erasure of your data (Right to be Forgotten).
• The right to object to or opt-out of data processing.
• The right to data portability.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes encryption, access controls, and regular security assessments.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the 'Effective Date.'

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us through the form available on our support page.